This hotel is located amidst tropical vegetation and beside a kilometre-long untouched sandy beach on the Mayan Riviera with a protective coral reef. The centre of Akumal is about 3.5 km away and offers a range of shops and entertainment. The tourist area of Tulum is about 15 km from the hotel. Both Xel-ha and Xcaret theme parks are 15 minutes and 35 minutes from the hotel respectively. Car rental is available nearby. Playa del Carmen is 35 km away and Cancún Airport is 60 min away.
Guests have a choice of 558 junior suites and 72 double rooms located in two 3-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the holiday village include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel doctor. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has non-smoking rooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The holiday village offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, beach volleyball, volleyball, basketball, golf and archery. For a fee, guests can also enjoy tennis and fishing. A wide range of sports are available, including water sports such as canoeing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, windsurfing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
Dining facilities include a dining room, a café and a bar. Delicious specialities await guests in 4 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner are available. The chefs prepare delicious specialities during the show cooking.
The complex accepts the following credit cards: American Express, VISA and MasterCard.
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