This exclusive beach hotel is located between Playa del Carmen and Tulum. The location is Mexican style, amidst tropical vegetation and directly on a beautiful long sandy beach with turquoise blue sea. The Hacienda Dona Isabell village belongs to the complex and offers many entertainment facilities. Links to the public transport system can be found nearby. From here, guests are able to take the bus to Playa del Carmen. In the immediate vicinity, a diverse range of shopping facilities, numerous restaurants, cafes, bars in plenty, nightclubs and extensive entertainment venues are available. Tulum is around 20 minutes away by car and the Maya temple, a further 20 minutes away. Playa del Carmen is around 35 minutes from the hotel and Cancún airport 90 minutes.
1296 non-smoking rooms are available. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) is provided in public areas. Wheelchair-accessible facilities are available. Guests can browse a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service (for a fee), a childcare service, a transfer service, a laundry service, a hairdresser and a hotel doctor. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.
The rooms of the resort include air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 3 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, bocce, beach volleyball, volleyball and basketball. For a fee, guests can also enjoy tennis, golf, fishing and horse riding. A number of sports are available, including water sports such as kayaking and snorkelling. For a fee, guests can also enjoy windsurfing, canoeing, sailing, catamaraning and diving. The resort offers numerous indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics or, for a fee, darts. There is a wellness area with a spa, a sauna, a hammam and a beauty salon. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club and a dance club. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
The dining area includes a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. All-inclusive holidaymakers enjoy special extras, including snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.
The following credit cards are accepted: American Express, VISA and MasterCard.
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